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🔐 SSL 256-bit – Every transaction you make is encrypted 🚫 No Data Sales – 999ok never sells your data to third parties 👤 KYC Protection – Your identity document details are stored securely 🍪 Cookie Policy – Only essential cookies are used 📧 Privacy Questions? – contact us at privacy@999ok.casino 🔐 SSL 256-bit – Every transaction you make is encrypted 🚫 No Data Sales – 999ok never sells your data to third parties 👤 KYC Protection – Your identity document details are stored securely 🍪 Cookie Policy – Only essential cookies are used 📧 Privacy Questions? – contact us at privacy@999ok.casino
🔐 Data Protection

999ok Privacy Policy – Your Data, Your Control

This page explains, in plain language, when your personal data is collected on 999ok, how it is used, and how it is kept safe. We believe trust can only be built on transparency.

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Last Updated: June 2026 SSL Secured Fully in Bengali
Policy Documents – At a Glance
Version
v3.1
Effective
1 June 2026
Language
Bengali
Clear Scope of Data Collection
Commitment to Never Sharing Data with Third Parties
Right to Erasure
Cookies & Tracking Policy – Full Details
International Standard Data Protection
0
Sale of Data to Third Parties
0-bit
SSL Encryption
0+
Secure Account
0 Hours
Data Deletion Timeline
What Makes Our Privacy Policy Different

How 999ok protects your data

More than just a promise — 999ok safeguards your privacy through both technology and policy.

🔐
End-to-End Encryption

Every connection between 999ok's servers and your device is secured with SSL 256-bit encryption. No third party can intercept your data in transit.

SSL/TLS Secured
🚫
No Sale of Data

999ok never sells or shares your name, mobile number, email, or financial information with third parties without your consent.

Zero Data Sales
🗂️
Minimal Data Collection

We collect only the information that is strictly necessary to provide our services. No excessive or unnecessary data is ever requested.

Minimum Data Policy
🗑️
Right to Erasure

Upon account closure or upon request, your personal data will be deleted within 72 hours – except where retention is required by KYC-related legal obligations.

Deleted within 72 hours
👁️
Access & Correction of Your Information

You can view and correct your account information at any time — through your profile settings or by submitting a request to our support team.

Full Control
🍪
Transparent Cookie Policy

999ok uses only cookies that are strictly necessary for site functionality and security. No third-party tracking cookies are used for advertising purposes.

Limited Cookies
Table of Contents
Have a question?
Help Center
Introduction Data Collection Use of Information Sharing Cookies Your Rights
Important: By using 999ok, you are considered to have agreed to this Privacy Policy. For any questions, Help Center Go to the page.
1

Introduction & Scope

This Privacy Policy 999ok This policy applies to the platform and all its members and visitors. We understand that many people in Bangladesh are concerned about how safe their information is online. On this page, 999ok clearly explains exactly what happens with your data.

When you use 999ok through our website, mobile app, or any other channel, some information is collected automatically while other information is provided directly by you. This policy applies to all such information.

We believe your data belongs to you. 999ok collects only what is genuinely necessary to provide our services.

– 999ok Privacy & Compliance Team
2

Data we collect

999ok collects three types of information: data you provide directly, data collected automatically, and data received through third parties.

Data Type Example Type
Registration Information Name, mobile number, email address, date of birth Mandatory
Identity Verification (KYC) NID, Passport, Selfie Photo Mandatory
Payment Information Mobile banking number, transaction ID Mandatory
Device Information IP address, browser type, operating system Automatic
Usage Data Page Visits, Game Sessions, Bet History Automatic
Contact Information Support chat history, email correspondence Optional
✅
Please Note: Full payment card or bank account details are never stored on 999ok's servers. This information is processed directly through the payment gateway.
3

How your data is used

999ok uses your information only for the purposes listed below. If it is ever used for anything beyond these purposes, you will be informed in advance.

  • Account Creation & Management: To create your profile, verify your login, and ensure account security.
  • Payment Processing: To process deposits and withdrawals and prevent fraud.
  • KYC Verification: To verify your identity and meet legal compliance requirements.
  • Service Improvement: To analyze aggregate (non-personal) data and understand which features are used most.
  • Support Services: To resolve your issues and understand the history of previous interactions.
  • Relevant Offers: To notify you of bonuses or promotions relevant to your preferences – never spam.
  • Regulatory Compliance: To ensure responsible gaming and prevent financial crime.
For advertising: 999ok does not sell your data to any advertiser. Your personal information is never shared with third-party advertising networks.
4

Who your data is shared with

999ok shares certain information with third parties only in limited circumstances and under strict controls. Your data is never sold.

  • Payment Provider: bKash, Nagad, Rocket, or bank – the necessary details are shared to complete your transaction.
  • Identity Verification Service: With licensed verification agencies for the KYC process.
  • Game Provider: Technical game session data shared with providers such as Evolution Gaming and Pragmatic Play.
  • Legal Authorities: To fulfill legal obligations in the event of a court order or government investigation.
  • Security Experts: Limited data in cases involving the detection of cyberattacks or fraud.
⚠️
What we never do: Your name, phone number, or email is never shared with marketing companies, advertisers, or data brokers.

Before sharing data with any third party, 999ok ensures they comply with international data protection standards and that the necessary agreements are in place.

5

Data Retention & Security Measures

999ok uses multiple layers of security to protect your data.

  • Encryption: All sensitive data is stored with AES-256 encryption.
  • Access Control: Only authorized personnel can access specific data, and every access is logged.
  • Server Security: Our servers undergo regular security audits.
  • Backup & Recovery: Your data is securely backed up to ensure it is never lost.

How long data is retained: Data from active accounts is retained for as long as the account remains active. Once an account is closed, personal information is deleted within 72 hours. However, financial transaction records may be retained for up to 5 years due to legal obligations.

6

Cookies & Tracking Technologies

Cookies are used on the 999ok website and app. Cookies are small files saved to your device that help improve the site's functionality.

Essential Cookies
Login session, security tokens, and language preferences. The site cannot function without these.
Always Active
Functional Cookies
To quickly load your preferred games, layout settings, and balance.
Always Active
Analytics Cookies
To understand which pages are used most — aggregate statistics only, with no personal data involved.
Optional
Advertising Cookies
999ok does not use third-party advertising tracking cookies.
Not Used

You can block cookies at any time from your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

7

Your Privacy Rights

As a member of 999ok, you have a number of important rights that we are committed to upholding at all times.

Right to Access

If you want to know what information we hold about you, we are obligated to respond within 30 days.

Right to Rectification

If any of your details are incorrect, you can correct them from your profile or by submitting a request to support.

Right to Erasure

If your account is closed or you submit a request, your personal data will be deleted within 72 hours.

Right to Object to Processing

You can object to 999ok using your data for specific purposes, and 999ok will take your request into consideration.

Right to Data Portability

You may request a copy of any personal information we hold about you.

Marketing Opt-Out

To stop receiving promotional emails or notifications, update your preferences in Settings or let our support team know.

📧
To exercise any of these rights privacy@999ok.casinoor email us at Help Center Contact us.
8

Children's Privacy Protection

999ok is strictly for adults aged 18 and above. We do not knowingly collect any personal data from minors.

  • Age verification is mandatory at the time of registration.
  • If we become aware that a minor has registered an account, that account will be closed immediately and all associated data will be deleted.
  • If parents have any concerns Help Center notify us.
⚠️
Important Notice: If anyone opens or manages an account on behalf of a person under 18, both accounts will be suspended and legal action may be taken.
9

Privacy Policy Updates

999ok may update this privacy policy from time to time. Members will be notified in advance of any significant changes.

  • You will be notified by email or app notification at least 7 days before any changes take effect.
  • The effective date of any new policy will be clearly stated on this page.
  • Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.
  • If you do not agree to any changes, you may close your account and request that your data be deleted.
10

Privacy Contact

If you have any questions, complaints, or requests regarding the privacy policy, please get in touch with us:

  • Email: support@999ok.casino
  • Live Chat: Help Center Go to page
  • Response Time: An initial response within 24 hours, with full resolution of complex matters within 7 business days.
The latest version of this policy will always be available on this page. Latest version: June 2026 (v3.1)।
Get started with confidence

Your Data Is Safe – Join 999ok

Your privacy is our top priority at 999ok. With industry-grade encryption, transparent policies, and 24/7 support, we are always here for you.

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General Inquiries

Everything you need to know about our Privacy Policy

An app update notification means new features, security patches, or bug fixes are ready. At this point, the older version can no longer connect to the server. What to do: first visit 999ok's official On the download page Go and download the latest APK file. You can install it directly over your existing version without uninstalling it – your login details will be preserved. Before installing, make sure "Unknown Sources" is enabled in your phone's settings. On Android 8 and above, this permission needs to be granted separately for each app. iOS users can open the site in Safari and tap "Add to Home Screen" – this version is always up to date. If you experience issues after updating, clear the app cache and restart your phone.

All your betting records and financial transaction history on 999ok are easily accessible from within your account. After logging in, click the profile icon at the top. From there, select "Bet History" or "Betting Records" to view a full list of your bets by date – including the match, stake amount, outcome, and win or loss amount. For transaction history, head to the "Wallet" or "Transaction History" section, where you can view the date, amount, and status of every deposit and withdrawal. You can also filter by specific dates or amounts. If you cannot locate a particular transaction, contact support with the transaction ID.
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